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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JcraftCertified

April 8, 2026

5  out of  5
rating by JcraftCertified
"I got my car insurance. Great customer service, Very understanding & helpful. Highly recommend state farm & the person i spoke with was Emily. Very Kind & Amazing person"
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Modou Ndiaye

March 30, 2026

5  out of  5
rating by Modou Ndiaye
"Emily has helped me with my car insurance!"
We responded:
"Hi Modou, thank you so much for your kind words! We’re thrilled that Emily could assist you with your car insurance. At Tim Grommersch State Farm, we’re dedicated to providing personalized service to help you find the best coverage at the right price. If anyone else is looking for expert guidance on insurance, we’d love to help—feel free to visit our website or give us a call anytime!"
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Rhonda Gailes

March 25, 2026

5  out of  5
rating by Rhonda Gailes
"Love the team! Always helpful. Best insurance company there is!"
We responded:
"Hi Rhonda. Thank you so much for your kind words! We’re thrilled to hear that our team has been helpful and that you consider us the best insurance company in Memphis. Our goal is to provide top-notch insurance services tailored to meet the unique needs of Memphis residents. If you or anyone you know needs trusted insurance coverage—whether it’s auto, home, life, or business insurance—please don’t hesitate to reach out. We’re here to help protect what matters most!"
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Devin Taylor

March 23, 2026

5  out of  5
rating by Devin Taylor
"Emily is the greatest. Great customer service skills and she worked with me to make sure inhad everything that I needed! Thanks once again"
We responded:
"Thank you for your wonderful feedback! We’re so glad Emily could provide you with outstanding customer service and ensure you had all the insurance coverage you needed. At Tim Grommersch State Farm, we’re committed to helping Memphis residents find the best insurance solutions tailored to their unique needs. Whether it’s auto, home, life, or business insurance, our team is here to guide you every step of the way. Thanks again for choosing us—we appreciate your trust!"
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Patricia Phillips

March 23, 2026

5  out of  5
rating by Patricia Phillips
"Tim and his team have never failed me. They have helped me through car accidents (mine and my son as he was growing up) and any issues that may have arisen with my home. Upon the loss of my son they not only showed up for my insurance needs but became like a supportive family. You could not ask for a better group when it comes to insurance!"
We responded:
"Hi Patricia, Thank you for your heartfelt review and for trusting Tim Grommersch Insurance through so many important moments in your life. We’re honored to have supported you and your family with car insurance, home insurance, and claims assistance over the years. Our team truly believes in being more than just your insurance agency—we strive to be a caring, supportive family you can rely on when it matters most. Stop by and see us next time you are in the area!"
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Scott Blankenship

March 20, 2026

5  out of  5
rating by Scott Blankenship
"What can I say? To quote Bret Hart, Tim Grommersch is the best there is, the best there was, and the best there ever will be. He has been my agent for over 4 years now and I’m so glad I switched. My old agent never called me and when I did need to file a claim, he said “who?” That’s right but not Tim. Tim and his staff, well, you could say they’re like family to me. Emily, Jim, Cooper, and Abby are the best staff an agent could ask for as well as a customer. Don’t believe me? Call them anytime or stop by and see the smiles on their faces. I appreciate their diligent service and they treat my claims like they’re their own. Heck, I even stop by sometimes just to say “hi.” They always make me feel appreciated and I do, especially when I leave with a complimentary snack and a Diet Coke. Tim Grommersch is the man! It really does mean a lot to receive the kind of service you only hear your grandparents talk about back in their day today! Tim’s group is one of a kind. I hope I never have to call a claim in but if I do, like a good neighbor, I know Tim and his staff will be there! Y’all are the best!"
We responded:
"Hi Scott! Thank you for your wonderful review and for trusting Tim Grommersch Insurance for over 4 years! Like Bret Hart said, “Excellence is not being the best; it is doing your best,” and that’s exactly the service our team strives to provide. Emily, Jim, Cooper, Abby, and I appreciate your kind words and are always here to help with any insurance needs or claims—often with a smile and maybe even a Diet Coke! If you’re looking for a local, reliable insurance agency that truly cares, please stop by or give us a call. Thanks again for your support!"
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Angela Doyle

March 20, 2026

5  out of  5
rating by Angela Doyle
"Tim and his amazing team have been our go to for all of our insurance needs for many years. Fantastic group of people to work with and customer service is always top notch!"
We responded:
"Hi Angela Thank you so much for your kind words! We’re thrilled to hear that our team has been your trusted choice for property insurance and vehicle insurance over the years. Providing top-notch customer service and meeting all your insurance needs is our priority. We look forward to continuing to serve you with the same dedication. Thanks again for being such a valued customer!"
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Khalib Benson

March 19, 2026

5  out of  5
rating by Khalib Benson
"Great"
We responded:
"Hi Khalib We appreciate your 5-star rating and kind word! Our team is always here to provide excellent service for your property and vehicle insurance needs. Thanks for choosing Tim Grommersch State Farm!"
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Tommie Phillips

March 17, 2026

5  out of  5
rating by Tommie Phillips
"Have car insurance at statefarm"
We responded:
"Hi Tommy! Thanks for the 5 star google review! We are happy to hear that you have your car insurance with us here! Stop by and see us soon! "
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Jordan Kelly

March 13, 2026

5  out of  5
rating by Jordan Kelly
"Emily was the best. She was great to work with and she'll definitely take care of you to the best of her abilities."
We responded:
"Hi Jordan, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Emily at Tim Grommersch State Farm provided you with excellent customer service and helped you find the best price for your life insurance, health insurance, and vehicle insurance needs. At Tim Grommersch State Farm, we pride ourselves on delivering personalized insurance solutions and outstanding support to all our customers. Your kind words motivate us to continue offering trusted, affordable coverage options and exceptional service. If you ever need assistance with any insurance questions or policy updates, please don’t hesitate to reach out!"
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JAMES WILLIAMS

March 12, 2026

5  out of  5
rating by JAMES WILLIAMS
"Great customer service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tim Grommersch’s Office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Andrew Pride

March 11, 2026

5  out of  5
rating by Andrew Pride
"I have my car insurance, life insurance, and home insurance here. Love the office. Emily and Abby always help me when needed!"
We responded:
"Thanks Tennessee pride! We are thankful for being your memphis State Farm agent! Appreciate your kind words. "
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Ashley L Williams

January 9, 2026

5  out of  5
rating by Ashley L Williams
"I’ve been with Statefarm since I got my first car in 2012! I’ve been working with Emily over the past years and she has been so helpful but most importantly informative. The entire team is very kind and willing to assist with whatever you may throw their way. I’m grateful for their service"
We responded:
"Hi Ashley. Your words mean so much. We appreciate you and your loyalty to our office. We pride ourselves on helping our customers by educating on proper needs and giving great service. Thanks again for the 5 star review! "
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KIMBERLY YOUNG

December 5, 2025

5  out of  5
rating by KIMBERLY YOUNG
"Tim and Abby was just a phone call away. I needed paperwork emailed while on line and was received it within 20 min.. The best!!"
We responded:
"Hi Kimberly! Thank you for your 5-star review! Our State Farm team is happy to be your good neighbor! We appreciate you letting us help insure your car and properties in Memphis. We are always happy to assist. "
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Gail McKinney

December 4, 2025

5  out of  5
rating by Gail McKinney
"I called you earlier to express my sincere appreciation for Abby and you. I”m a seasoned senior citizen who’s had insurance policies with different companies. I called because you are the first and only one who sent me a thank you note. Truly impressive! However; I would be remiss if I neglected to inform you about Abby’s persistence in contacting me. While other agents never or rarely returned the call attempting to have me change my policy; Abby believed like “that little engine that could” she could and she DID. Now I have my home and auto insurance with State Farm. I told Abby that her persistence was the reason I switched. Thanks so much."
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chauncy gray

November 4, 2025

5  out of  5
rating by chauncy gray
"Had great customer service and agent made sure i had everything i needed."
We responded:
"Thanks, Chauncy, we’re honored by your 5 Star google review. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fred Eddington

October 24, 2025

5  out of  5
rating by Fred Eddington
"I am truly blown away with my agent Ms Emily Cordell she will call you anytime of the day to check own you it doesn’t even have to be about your State Farm bill also she can give you the best quote so hit that like button for me and give my friend Emily ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; Ms. Emily will smile and dial that is for sure! We look forward to continuing to support your insurance needs in Memphis! "
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Kerry Pratt

October 10, 2025

4  out of  5
rating by Kerry Pratt
"Chloe is the best.Love her."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Steve Hall

September 18, 2025

5  out of  5
rating by Steve Hall
"Chloe and Emily are great! Always helpful and attentive to my insurance needs."
We responded:
"Hi Steve, thank you for your google review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help for all of your Memphis Insurance needs!"
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Arnishia Howard

September 18, 2025

5  out of  5
rating by Arnishia Howard
"Abby is so sweet... She has been helpful throughout my whole process while searching for car insurance. I'll recommend anyone needing assistance to just ask for Abby."
We responded:
"Hi Arnishia- thanks for the five star Google review. We think Abby is awesome as well. Thank you for letting us take care of all of your memphis insurance needs! "
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Debra Daniels

September 12, 2025

5  out of  5
rating by Debra Daniels
"Love it, cloey's very pleasant and friendly,calls me with promotions she thinks I may be interested in, I have renters and car insurance,thinking about getting life,cloey checks with me on that,love State Farm,love cloey customer service attitude 😀"
We responded:
"Hi Debra! Thanks so much for the 5star review! We are thankful to take care of your car and renter’s insurance in Memphis! We appreciate you! "
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Daniel Farmer

September 9, 2025

5  out of  5
rating by Daniel Farmer
"My experience with this State Farm office has ALWAYS been amazing! The customer service is top-notch, and the team is always so helpful with great attention to detail. My family usually works with Emily, and she is simply the best! Whenever she’s unavailable, the other agents in the office step right in with the same passion and dedication. Everyone here truly loves what they do, and it shows. If you’re thinking about joining the State Farm family, don’t wait—do it now! You’ll be glad you did!"
We responded:
"Hi Daniel! We love the Farmer Family! Thank you for the fine star Google review! Thankful for the opportunity to help with your family’s insurance In Memphis "
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Catherine Miller

August 29, 2025

5  out of  5
rating by Catherine Miller
"My experience is always great !! friendly people who always are willing to help and give friendly advice. Thanks Tim Grommersch Team!!"
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Chad Conwell

August 25, 2025

5  out of  5
rating by Chad Conwell
"Mrs. Emily is a ROCKSTAR!!!!! Super polite and customer friendly… State Farm is definitely like a family vibe when you walk in the office.."
We responded:
"Ahhh thanks Chad ! We appreciate you! Definitely try and treat customers like family! Stop by and see us next time you are in the area! "
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Mo Joi

August 25, 2025

5  out of  5
rating by Mo Joi
"I absolutely love this office of ladies and Tim...lol. I've been dealing with Emily for years and have no regrets."